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Privacy Policy

Collection of Your Personal Information

By using Katzman Monument Company, LLC's  ("Katzman") website: www.katzmanmonument.com (the "Site") you may be asked to provide personal information including, but not necessarily limited to, name, your e-mail address, address, telephone number(s), gender, credit card numbers, and billing address.

In order to access some of Katzman's services and the Site, you may be asked to sign in with a username and password, which we refer to as your Katzman ID.  As part of creating your Katzman ID, you may also be requested to provide questions and secret answers, which we use to help verify your identity and assist in resetting your password, as well as an e-mail address.  We may collect additional information about your interaction with the Site, such as website analytics tools to retrieve information from your browser, including the site you came from, the search engine(s) and the keywords you used to find our site, the pages you view within our site, your browser add-ons, and your browser's width and height. We also may use technologies, such as cookies and web beacons (described below), to collect information about the pages you view, the links you click and other actions you take on the Site.  Additionally, we may receive certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring website addresses. 

Use of Your Personal Information

Katzman may collect and use your personal information to operate and improve the Site and Katzman services.  For example, this may include providing you with more effective customer service; making the Site or Katzman's services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services and technologies; and displaying content that are customized to your interests and preferences.  We may also use your personal information to communicate with you. We may send certain service communications including, but not limited to, welcome correspondence, billing updates or reminders, receipts, product processing communication, information on technical service issues, and security announcements.  Additionally, with your permission, we may also occasionally send you product surveys or promotional mailings to inform you of other products or services available from Katzman.

Your personal information collected by Katzman for the Site may be stored and processed in the United States or any other country in which Katzman maintains facilities.  In the event Katzman stores and processes your personal information outside the United States, Katzman will abide by all governing laws.

Sharing of Your Personal Information

Except as described in this Privacy Policy, Katzman will not knowingly disclose your personal information outside of Katzman and its controlled subsidiaries and affiliates without your consent.  Katzman may hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those service providers will be permitted to obtain only the personal information they need to deliver the service.  Katzman will request that they maintain the confidentiality of the information and are prohibited from using it for any other purpose than for delivering the service to Katzman in accordance with Katzman's instructions and policies. However, our fraud detection vendors may use data to help improve their services. This helps them more accurately detect fraudulent transactions. We may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Katzman or our customers, including the enforcement of our agreements or policies governing your use of the services; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Katzman employees, customers or the public. We may also disclose personal information as part of a corporate transaction such as a merger or sale of assets.

Accessing Your Personal Information

Depending on the respective service, you may have the ability to view or edit your personal information, including billing, online by singing in with your credentials as directed on the Site.  The appropriate method(s) for accessing your personal information will depend on which sites or services you have used.

Security of Your Personal Information

Katzman is committed to protecting the security of your personal information and information collected. We may use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number or password) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol, with 128-bit encryption.  If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out before leaving a site or service to protect access to your information from subsequent users.  We will also continue to assess new technology for protecting information and upgrade our information security systems when appropriate.

Cookies, Web Beacons, and Logs

Katzman collects information related to your use of our Site using cookies, web beacons, and log information.  Cookies are small files containing strings of text stored on your computer.  Katzman uses cookies to authenticate you as a user when you log in, track your session, deliver content specific to your preferences and interests, store the contents of your shopping cart, provide features related to payment and customer service, and provide other functions.  Web beacons are objects embedded into web pages that allow us to determine whether and for how long users view web pages. We use web beacons for site traffic reporting, unique visitor counts, auditing and reporting, personalization, and other functions.  Log information may include web requests, Internet Protocol address, operating system, browser type, browser language, date and time of your request, and cookies that may uniquely identify your browser. Katzman uses this information to enhance the functionality of the Site and to make your access more convenient, secure, and efficient.  Katzman also uses information gathered from logs, cookies, and web beacons to monitor website performance; improve website design, functionality, and security; and assemble web analytics and activity trends. Katzman retains such information for as long as reasonably required for business purposes or as reasonably required to comply with our legal obligations. You may stop your browser from accepting cookies or web beacons. The Help portion of your browser should explain how to configure your browser's cookie handling. Your browser may have add-ons that may help.

Controlling Unsolicited E-mail ("Spam")

Katzman is concerned about controlling unsolicited commercial e-mail, or "spam." Using junk e-mail tools and being cautious about the sharing of your e-mail address while online will help reduce the amount of unsolicited e-mail you receive.

Changes to This Privacy Statement

Katzman may occasionally update this Privacy Statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the "last updated" date at the top of this statement. If there are material changes to this statement or in how Katzman will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how Katzman is protecting your information.

 
Copyright © 2017 Katzman Monument Company, LLC, Attn: 5353 Logan Ave S., Minneapolis, MN 55419. All Rights Reserved.